NETVPX - Rolling Server Restarts for ATS replacement – Maintenance details

Rolling Server Restarts for ATS replacement

Completed
Scheduled for June 15, 2024 at 12:00 PM – 12:44 PM

Affects

Frankfurt Network

Under maintenance from 12:00 PM to 12:44 PM

Frankfurt VPS services

Under maintenance from 12:00 PM to 12:44 PM

Updates
  • Completed
    June 15, 2024 at 12:44 PM
    Completed
    June 15, 2024 at 12:44 PM

    srv4 is now also online. It was due to a network misconfiguration that was triggered during the reboot.

    The maintenance is completed. As usual, we will continue monitoring the situation for any anomalies.

  • Update
    June 15, 2024 at 12:26 PM
    In progress
    June 15, 2024 at 12:26 PM

    Most nodes are back online again. We are having issues with srv4 that are being looked into.

  • Update
    June 15, 2024 at 12:03 PM
    In progress
    June 15, 2024 at 12:03 PM

    We have started with this maintenance. Servers will start being switched over one by one. Expect downtime during this process.

  • In progress
    June 15, 2024 at 12:00 PM
    In progress
    June 15, 2024 at 12:00 PM
    Maintenance is now in progress
  • Planned
    June 15, 2024 at 12:00 PM
    Planned
    June 15, 2024 at 12:00 PM

    We’ve identified our main ATS (automatic transfer switch) to be faulty. An ATS is responsible for automatically transferring a power supply from its primary source to a backup source when it senses a failure or outage in the primary source. 

    We will be installing a new ATS at 14h CEST. This will impact our entire VPS infrastructure, as all nodes will need to be started up again on the new ATS in a rolling fashion.